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If, or when, the time is right, you may want to bear this in mind: About 10 years ago, while I was working as Chief Marketing Officer for DPD Group, we decided to use the Strategic Thinking Process of a consulting company – previously unknown to me – that had been highly recommended by the…

One of the interesting misconceptions that senior executives have about their job descriptions revolves around what it is they think they manage. During my 20 years of consulting work with senior executives, I have often asked them: “What do you, as managers, ‘manage’?” Their answer, 99% of the time, is “people”. “Not so,” say I!…

The success and failure of any organisation rests on the quality of the thousands of decisions made and implemented every day, every week and every month. Like much other business jargon, the term “Critical Thinking” has been around for many years. However, few can describe what it is, and fewer still can explain how to…

Although the concepts of vision and strategy are frequently used, few executives understand the relationship between them and this can prove a real obstacle in developing a game-changing strategy. Let us attempt to demystify these two separate but complementary concepts. Vision, in our view, is the construction of a mental picture of what an organisation…